Privacy Policy
Thank you for choosing to be part of our community at New Moon Cleaning Solutions (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at privacy@newmooncleaningsolutions.com.
This privacy notice describes how we might use your information if you:
• Visit our website at https://newmooncleaningsolutions.com
• Engage with us in other related ways ― including any sales, marketing, or events
In this privacy notice, if we refer to:
• “Website,” we are referring to any website of ours that references or links to this policy
• “Services,” we are referring to our Website, and other related services, including any sales, marketing, or events
The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you express an interest in obtaining information about us or our Services, when you participate in activities on the Website, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following:
• Names
• Phone numbers
• Email addresses
• Other similar information
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
• Log and Usage Data (IP address, browser type, device details, pages visited, activity timestamps)
• Device Data (device type, operating system, ISP or mobile carrier, system configurations)
• Location Data (approximate geolocation via IP address or device settings)
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use the information we collect or receive to:
• Fulfill and manage orders and service requests
• Provide, operate, and improve our cleaning services
• Respond to inquiries and offer customer support
• Send promotional communications (with your consent)
• Deliver targeted content and advertising
• Analyze trends to improve our Website and services
• Comply with legal obligations
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, provide you services, protect your rights, or fulfill business obligations.
Examples include:
• Legal obligations (court orders, subpoenas, law enforcement requests)
• Business transfers (merger, acquisition, or sale of company assets)
• Service providers assisting in business operations (payment processors, hosting providers, etc.)
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
Yes. We may use cookies, web beacons, and similar technologies to collect and store your information. You can manage cookie preferences in your browser settings.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We will keep your personal information only as long as necessary for the purposes described in this privacy notice, or as required by law. When no longer needed, we will securely delete or anonymize your information.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We use organizational and technical security measures to protect your personal data. However, no method of transmission online is 100% secure, so use of the Website is at your own risk.
7. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18. If we become aware that we have collected personal information from a minor, we will delete it immediately.
8. WHAT ARE YOUR PRIVACY RIGHTS?
You may review, update, or request deletion of your personal information at any time.
Most web browsers accept cookies by default, but you can adjust your settings to reject them. Note: some Website features may not function properly if cookies are disabled.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
We do not currently respond to Do-Not-Track (DNT) browser signals, but if a standard is adopted, we will update this notice accordingly.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes. California residents have the right to request access to personal information we’ve collected, request deletion, and opt out of data sharing. Requests may be submitted via the contact info below.
11. DO WE MAKE UPDATES TO THIS NOTICE?
Yes. We may update this privacy notice from time to time. The updated version will be effective once posted on our Website, with the “Revised” date updated accordingly.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at:
privacy@newmooncleaningsolutions.com
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access, update, or deletion of personal information we collect from you. To make a request, please visit our Contact Us page